Full-Time Center Associate Position Available In Ontario, New York

Full-Time Center Associate 3.7 3.7 out of 5 stars 154 Cobblestone Court Drive, Victor, NY 14564 The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer’s shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds

COMPENSATION

$17.50 to start Receive a $1 bonus for each hour you work the initial 120 (must receive a positive review and exceptional attendance) Rate increases to $18.50 after 120 days Obtain notary certification and receive an additional $0.50 per hour PTO after 6 months Bonus Program available after 180 days Paid holidays after 180 days

WORK SCHEDULE

We are open 7 days a week. You will be required to work 5 days. Some weekend work may be needed. Typical work hours are 9am – 530pm or 11-7:30pm. Weekend hours can be Saturday 830am – 530pm or Sunday 930am – 330 pm.