Technician I, Remote Care Position Available In Fulton, Georgia
Tallo's Job Summary: Technician I position in Remote Care located in Atlanta, GA for a 12-month duration. Responsibilities include providing technical support for Cardiomems group, handling patient calls, and troubleshooting. Bachelor's degree preferred. 1-2 years experience or Associates with 3-5 years experience accepted. Full training provided. Ideal candidates are detail-oriented, good at multitasking, and have technical aptitude. Join the SJM Remote Care Technical Support team.
Job Description
Technician I, Remote Care 3.3 3.3 out of 5 stars Atlanta, GA 30313
Job Title:
Technician I Location- Atlanta GA Duration- 12 month Required Skills. Bachelor’s preferred. Supporting Cardiomems group. Technical support role. Patients call in center. Can be high volume at times. Listening and computer skills necessary. Troubleshooting skills. Med background not necessary but preferred. 1-2 years exp or Associates with 3-5 exp will work. Operational support background (sales/tech support) will work in lieu of medical exp. Full training will be provided. Candidates who are flexible, detail oriented, good at multi-tasking, able to succeed in a fast paced environment are highly desirable. Technical aptitude also highly desirable.
Responsibilities:
Qualified candidate(s) will join the SJM Remote Care Technical Support team in handling calls from patients and submitting orders for replacement equipment. Calls must be accurately logged and data accurately entered using prescribed tools and processes. Calls handled may be incoming or outgoing and proper handling of patient information is critical. Training and phone mentoring will be provided.
