Guest Reception Representative Position Available In Bay, Florida
Tallo's Job Summary: As a Guest Reception Representative at BXG Bayside in Panama City Beach, FL, you will greet guests warmly, ensure qualifications are met, follow outlined processes, maintain positive relationships with teams, distribute forms, assign guests to Sales Representatives, update guest information, and handle incoming calls and customer inquiries.
Job Description
GUEST RECEPTION REPRESENTATIVE
Job ID:
5175
Area of Talent:
Sales
Category:
Sales
Location:
Panama City Beach, FL
Date Posted:
05/14/2025
Property:
BXG Bayside
Day-One Benefits
As a Guest Reception Representative you would be responsible for: Greet guests warmly and professionally, whether in person or over the phone.
Ensure that all guests meet the qualifications for their presentation, adhering to HGV standards.
Follow processes outlined in the Guest Reception Training Manual SOP.
Maintain positive working relationships with Sales, Marketing, and Administrative teams.
Distribute and collect Guest Registration Forms, assisting guests with any inquiries.
Accurately assign guests to Sales Representatives in the order of their arrival.
Ensure timely updates of guest information in Concierge.
Answer all incoming calls, conduct research on customer issues, and escalate to a manager/supervisor when necessary.
