Telephone Service Representative – Evening Shift Position Available In Sarasota, Florida
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Company:
Sarasota Memorial Health Care System
Salary:
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Job Description
Telephone Service Representative
- Evening Shift
Sarasota, Florida
Administrative & Clerical
40298
Job Description
Department Telecommunications
Job Summary Answers high volume of calls and transfers to the correct telephone extensions while prioritizing medical emergency Codes and STATS.
Follows procedure to alert appropriate departments and authorities. Maintains on-calls statistics for multiple departments. Places outbound calls. Provides information (room #s, in house telephone numbers, hospital information, etc.) to customers. Overhead pages approved announcement. Preferred Qualifications
- Prefer previous computer skills, switchboard or receptionist experience.
- Prefer demonstrated basic typing skills.
- Prefer demonstrated basic understanding of medical terminology.
- Prefer demonstrated practical and technical knowledge relevant to the position.
- Prefer demonstrated customer service skills.
- Prefer demonstrated ability to coordinate a multitude of tasks.
Mandatory Education HS EQ:
High School Diploma, GED or Certificate Position is full-time Evening Shift (2:30p-10:30p). This includes working every weekend.
