Field Application Specialist: Molecular – Denver, CO Position Available In Durham, North Carolina

Job Description:

Field Application Specialist:

Molecular –

Denver, CO Location:

Field, United States Position Type:

Unfixed Term Job Function:

Customer Service Share:

share to e-mail Share on Facebookshare to facebook Tweetshare to twitter Share on LinkedInshare to linkedin A world leader in the field of in vitro diagnostics for more than60 years, bioMerieux provides diagnostic solutions which determinethe source of disease and contamination to improve patient healthand ensure consumer safety.

In North America we have more than 6,200team members across 11 sites or subsidiaries, including Salt LakeCity-based BioFire Diagnostics and one subsidiary in Montreal,Canada.

Come and join a family-owned global company with a long-termvision, and a human-centered culture.

Description Position Summary & Responsibilities:

This position isto provide solution-oriented consultative training, technicalsupport and troubleshooting at customer sites, and remotely, onbioMerieux’s diagnostic product lines. Effectively work withcustomers to achieve efficient implementation and go live of newinstrumentation. Retain current customer business, while developingand strengthening customer relationships that result in customerloyalty and positive referrals. Collaborate with all stakeholdersto ensure customers receive prompt, accurate and professionalsupport to further their business needs. The Field ApplicationSpecialist I promotes teamwork and cooperation, removes barriers toproductivity, and creates an enthusiastic, positive workenvironment. This is a field based position supporting part of thefrontier territory covering New Mexico, Colorado, and Wyoming withthe ideal candidate being located in or around the Denver, CO area.

Candidates must reside within the territory or be willing torelocate. Extensive field travel is required – average 65-80%overnight stays. Perform all work in compliance with company policy and withinthe guidelines of bioMerieux’s Quality System. Coordinate and provide technical training, consultation, andongoing support of bioMerieux’s diagnostic product lines within theU.S. customer base. Develop, cultivate, and maintain strong professionalrelationships with all customers. Answer internal and external customer inquiries and ensureregulatory compliance through timely and accurate documentation inbioMerieux’s CRM system; consulting as appropriate with SalesPartners, Application Specialists, Field/System Engineers, ITResources, Management teams, and Local/Global Support Teams. Provide consistent follow up to ensure customer satisfactionand meet minimum key performance indicators. Responsible for efficient territory management within operatingexpense budget. Support bioMerieux revenue initiatives. Perform other duties as assigned, and/or as business needsdictate.

Education, Skills, & Experience:

Bachelor’s degree in medical technology, technical, or lifescience field 1+ years clinical laboratory experience or equivalent. bioMerieux product experience preferred. ASCP or MLT certifications preferred Molecular or Microbiology experience is preferred Laboratory Information System, or Connectivity/Networkingexperience a plus. Experience with guidelines with CLIA regulations and/oradditional laboratory credentialing agencies preferred. Experience with related technical field applications supportstrongly preferred. The estimated salary range for this role basedin the Denver, CO area is between $78,000 and $95,000 annually.

This role is eligible to receive an annual bonus based onindividual performance per bioMerieux’s bonus program. This rangemay differ from ranges offered for similar positions elsewhere inthe country given differences in cost of living. Actualcompensation within this range is determined based on thesuccessful candidate’s experience and will be presented in writingat the time of the offer. In addition, bioMerieux offers acompetitive Total Rewards package that may include:

A choice ofmedical (including prescription), dental, and vision plansproviding nationwide coverage and telemedicineoptionsCompany-Provided Life and Accidental Death InsuranceShortand Long-Term Disability InsuranceRetirement Plan including agenerous non-discretionary employer contribution and employermatchAdoption AssistanceWellness ProgramsEmployee AssistanceProgramCommuter BenefitsVarious voluntary benefit offeringsDiscountprogramsParental leaves #LI-US Please be aware that recruitment related scams are on the rise.

Fraudulent job postings are being placed on other websites, andindividuals posing as bioMerieux Talent Acquisition team membersare reaching out via email or text message in an attempt to collectyour personal and confidential information. In some cases, thesescammers are also conducting bogus interviews prior to extendingfraudulent offers of employment. Beware of individuals reaching outusing general phone numbers and non-bioMerieux email domains (i.e.

Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned thatan interview experience or offer of employment might be a scam,please make sure you are searching for the posting on our careerssite or contact us at . BioMerieux Inc. and its affiliates are EqualOpportunity/Affirmative Action Employers. All qualified applicantswill receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, nationalorigin, age, protected veteran or disabled status, or geneticinformation. Please be advised that the receipt of satisfactoryresponses to reference requests and the provision of satisfactoryproof of an applicant’s identity and legal authorization to work inthe United States are required of all new hires. Anymisrepresentation, falsification, or material omission may resultin the failure to receive an offer, the retraction of an offer, orif already hired, dismissal. If you are a qualified individual witha disability, you may request a reasonable accommodation inBioMerieux’s or its affiliates’ application process by contactingus via telephone at (385) 770-1132, by email atrecruitment@biomerieux.com, or by dialing 711 for access toTelecommunications Relay Services (TRS).

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