Escalation Speciality Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Escalation Speciality job in Charlotte, North Carolina offers a salary range of $18.00 - $20.00 per hour. The position as an "Escalations Representative 1" for a banking client involves handling wire transfer investigations, processing 45-55 cases daily. Required qualifications include at least 1 year of wire transfer experience. Reach out to Recruiter Monika Jarele at monika.jarele@collabera.com for more information.
Job Description
Job Description
Escalation Speciality Contract:
Charlotte, North Carolina, US Salary Range:
18.00 – 20.00 |
Per Hour Job Code:
361041
End Date:
2025-05-16
Days Left:
18 days, 23 hours left
Position Detail:
Position:
“Escalations Representative 1”
Client:
Banking
Job duration: 06 Months (Possibilities of extension)
Location:
Charlotte, NC (Onsite) Job details: The escalations representative will be responsible for handling approx. 45-55 cases per day as it relates to wire transfer investigations.
This includes but not limited to payment research, matching inbound wire to outbound wire to identify discrepancies, formatting issues, invalid details etc.
Use of swift, fed and chips electronic messaging to Correspondent Financial Institutions and Internal Client Service officers via internal email.
Required:
Wire Transfer Knowledge 1+ years wire transfer experience(processing or investigations) Desired (Nice to have/not mandatory): Pega and/or IntelliTracs Wire Investigations background Job Requirement
Customer service
Investigation
investigated
investigate
investigating
wire transfers
wire
transfers
ACH
payments
escalations
escalation
Reach Out to a Recruiter
Recruiter
Email
Phone
Monika Jarele
monika.jarele@collabera.com
monika.jarele@c
