Shipper Operations Position Available In Davidson, Tennessee
Tallo's Job Summary: The Shipper Operations Account Manager role involves improving the shipper experience within a transportation network. Responsibilities include monitoring and presenting data, addressing transportation disruptions, identifying root causes of defects, and leading calls with shippers. Essential skills include logistics, account management, customer service, and proficiency in Excel. This full-time position is office-based, Monday to Friday, 8am to 4:30pm.
Job Description
Job Title:
Account Manager Job Description Our client is growing their Transportation Services Team rapidly and seeking a highly skilled and motivated Account Manager to improve the shipper experience for vendors and sellers who ship with their transportation network. As the team continues to drive innovation within transportation and logistics, they consistently evaluate their current network shipper defects and drive improvements through shipper coaching and performance management. In this role, you will work directly with shippers to create solutions and take action to improve shipper performance metrics. Responsibilities Monitor, verify, and present data daily Overcome transportation disruptions and other barriers in real time Identify transportation defect root causes Maintain daily logs on assigned shippers Lead weekly calls with assigned shippers Lead Daily Business Review Stand up calls Essential Skills Logistics Account management Customer service Transportation Proficiency in Excel Work Environment This role is 100% in office, M-F 8am – 4:30pm
