IVR Architect Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The IVR Architect role in Charlotte, NC involves developing conversational AI applications, integrating AI solutions with APIs, refining chatbots and IVR systems, and optimizing NLU and NLP models. Knowledge of KORE AI is preferred. This position requires experience in Conversational AI projects and intent identification.
Company:
E-Solutions Group
Salary:
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Job Description
IVR Architect [Charlotte, NC, 28246] | 2025-04-16 18:13:10
Job Description IVR Architect Location:
Charlotte , NC
- Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).
- Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data retrieval, and integrations with conversational AI platforms, frameworks, and tools.
- Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.
- Experience with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.
- Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.
- Good to have knowledge in KORE AI as current IVRs are build in KORE AI platform and integrations required with
KORE AI. IVR
Architect1IVR Architect United States
