ERP Application Coordinator Position Available In Lancaster, South Carolina

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Company:
Lancaster County Government
Salary:
JobFull-timeOnsite

Job Description

ERP Application Coordinator 3.0 3.0 out of 5 stars Lancaster, SC 29720 JOB

POSITION AVAILABLE AFTER JULY

1, 2025Under the general supervision of the Chief Information Officer, the ERP Application Coordinator will serve as a critical liaison and leader in the planning, implementation, and management of the County’s new Enterprise Resource Planning (ERP) system. This role is essential to the success of the ERP project, ensuring the seamless integration of technology with county operations. The Coordinator will work to align system capabilities with organizational goals, driving improvements in efficiency, transparency, and collaboration across departments. This individual will lead efforts to coordinate internal teams, external vendors, and stakeholders to achieve a smooth deployment, comprehensive training, and long-term optimization of the ERP system. The success of this role will directly influence the system’s ability to meet current and future operational needs, positioning the county for sustained growth and operational excellence.

EXAMPLE OF DUTIES PRIMARY JOB
FUNCTIONSImplementation Leadership:

Assist in developing and managing the project plan for ERP implementation.

Coordinate activities across departments to align with project milestones and objectives.

Partner with stakeholders to document and translate business requirements into technical solutions.

System Configuration and Support:

Collaborate with vendors to customize and configure the ERP system to meet county needs.

Perform system testing and troubleshooting to ensure proper functionality before launch.

Provide ongoing technical support post-implementation to ensure optimal system performance.

Training and Change Management:

Develop training materials and lead sessions for county employees on using the ERP system effectively.

Promote change management strategies to encourage adoption and mitigate resistance to the new system.

Communication and Documentation:

Maintain clear communication with IT leadership, county departments, and external vendors regarding project updates, risks, and issues.

Document processes, configurations, and support procedures for the ERP system.

Continuous Improvement:

Evaluate system performance and recommend enhancements based on user feedback and operational needs.

Stay informed about ERP system updates, trends, and best practices to maintain system relevance.

ADDITIONAL JOB

FUNCTIONSOffice-based role with occasional travel for conferences, training, or vendor meetings.

On-call availability for urgent security incidents or breaches.

Performs related duties as required.

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