IT Design Lead, Patient Support Program Position Available In Suffolk, Massachusetts
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Job Description
Work Location:
Boston, Massachusetts Shift:
No Department:
HC-HF-INP
Patient Support (1202795)
Recruiter:
Ashley Hennessy This information is for internals only. Please do not share outside of the organization.
NOTICE OF FILING
This notice is posted as the result of the filing of an Application for Alien Labor Certification with the Department of Labor for the job opportunity listed below. Any person may provide documentary evidence bearing on this Labor Certification Application to Certifying Officer, U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N-5311, Washington, DC 20210.
Employer:
EMD Serono, Inc. 400 Summit Drive Burlington, MA 01803
Job Site:
400 Summit Drive Burlington, Massachusetts 01803
Telecommuting:
Telecommuting is an option.
Job Title:
IT Design Lead, Patient Support Program Responsibilities:
Implement new technologies to support and enhance the Global Salesforce Service Cloud application and the connected eco-system of 3 rd party applications and data integration points. 1. Provide guidance on PSP (Patient Support Program) matters to the various workstreams including: SDLC (software development life cycle), development best practice, testing methodologies, and project management; 2. Identify opportunities for business process optimization; 3. Engineer integration of multiple systems platforms and work processes; streamline data management; improve user experience; identify and integrate new technologies; improve performance metrics; identify opportunities to improve workflow and productivity; lower costs while maintaining client experience; 4. Build local, regional, and global partnerships with all business Technology teams; 5. Design adaptable and scalable solutions for our customers considering demographic trends and generational differences; 6. Provide subject matter knowledge and technical expertise for key sector solutions – Align with Solution Architect on defining the long term direction of the solutions and support Business Partners in the communication of the Solution Roadmap; 7. Play key role during solution requirements gathering and business and use case development (benefits, etc.); 8. Define technical requirements and collaborate with technical teams to translate into configuration, support selected local customization tasks in alignment with application teams; and 9. Create and execute against a test plan. Document test scenarios, sets and/or scripts and participate in testing activities as they align with the testing strategy.
Requirements & Qualifications:
Employer requires a bachelor’s degree in Computer Science or closely related field, and two (2) years of work experience with software development within the health care industry. In addition, the employer requires the following: 1. Demonstrated ability designing, coding, and implementing Salesforce applications gained through two (2) years of work experience; 2. Demonstrated ability designing and implementing communication using Salesforce Marketing Cloud gained through two (2) years of work experience; 3. Demonstrated ability designing and implementing Boomi processes and data mapping gained through two (2) years of work experience; 4. Demonstrated ability collaborating with business stakeholders to gather requirements and translate them into scalable solutions with Salesforce gained through two (2) years of work experience; and 5. Demonstrated ability understanding patient support program and related business processes to convert business needs into technical solutions gained through two (2) years of work experience. All years of experience may be gained concurrently.
Salary:
one hundred twenty-two thousand, six hundred seventy-eight dollars and sixty-two cents per year to one hundred forty-two thousand, six hundred seventy-eight dollars and sixty-two cents per year. Applicants can send resume to EMD Serono, Inc., 400 Summit Drive, Burlington, MA 01803 (
Attn:
Req.# 289284 ) or apply online at https://careers.emdgroup.com
DATE POSTED
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DATE REMOVED
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LOCATION POSTED
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EMPLOYER SIGNATURE
______________________________________________________ The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.
