IT Design Leads, Patient Support Program Position Available In Suffolk, Massachusetts

IT Design Leads, Patient Support Program Merck KGaA – 3.8

Boston, MA Job Details Full-time Estimated:

$113K – $166K a year 13 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Referral program Pet insurance Qualifications Salesforce Marketing Cloud Computer Science Salesforce Bachelor’s degree Data management Software development Business requirements Senior level 2 years Communication skills SDLC Behavioral health Full Job Description Work Your Magic with us! Start your next chapter and join EMD Serono. Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That’s why we are always looking for curious minds that see themselves imagining the unimaginable with us. United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

Position:

IT Design Lead, Patient Support Program Employer:

EMD Serono, Inc. 400 Summit Drive Burlington, Massachusetts 01803

Job Site:

400 Summit Drive Burlington, Massachusetts 01803

Telecommuting:

Please note that telecommuting is available

Responsibilities:

Implement new technologies to support and enhance the Global Salesforce Service Cloud application and the connected eco-system of 3rd party applications and data integration points. Provide guidance on PSP (Patient support Program) matters to the various workstreams including: SDLC (software development life cycle), development best practice, testing methodologies, and project management; Identify opportunities for business process optimization; Engineer integration of multiple systems platforms and work processes; streamline data management; improve user experience; identify and integrate new technologies; improve performance metrics; identify opportunities to improve workflow and productivity; lower costs while maintaining client experience; Build local, regional, and global partnerships with all Business Technology teams; Design adaptable and scalable solutions for our customers considering demographic trends and generational differences; Provide subject matter knowledge and technical expertise for key sector solutions – Align with Solution Architect on defining the long-term direction of the solutions and support Business Partners in the communication of the Solution Roadmap; Play key role during solution requirements gathering and business and use case development (benefits, etc.); Define technical requirements and collaborate with technical teams to translate into configuration, support selected local customization tasks in alignment with application teams; and Create and execute against a test plan. Document test scenarios, sets and/or scripts and participate in testing activities as they align with the testing strategy.

Requirements & Qualifications:

Employer requires a Bachelor’s degree in Computer Science or closely related field, and two (2) years of work experience with software development within the health care industry. In addition, the employer requires the following: Demonstrated ability designing, coding, and implementing Salesforce applications gained through two (2) years of work experience; Demonstrated ability designing and implementing communication using Salesforce Marketing Cloud gained through two (2) years of work experience; Demonstrated ability designing and implementing Boomi processes and data mapping gained through two (2) years of work experience; Demonstrated ability collaborating with business stakeholders to gather requirements and translate them into scalable solutions with Salesforce gained through two (2) years of work experience; and Demonstrated ability understanding patient support program and related business processes to convert business needs into technical solutions gained through two (2) years of work experience. All years of experience may be gained concurrently. This position is eligible for EMD Serono’s Employee Referral Program. Applicants can send resumes to EMD Serono, 400 Summit Drive, Burlington, Massachusetts 01803 (

Attn:

Req#289284) or apply online at https://careers.emdgroup.

com What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity! US Equal Employment Opportunities The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination. Massachusetts Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice on Fraudulent Job Offers Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities.

WHAT WE OFFER

Money makes the world go round. But at our company there’s more than just financial rewards. We offer a range of attractive benefits to help you work your magic. Saving & Finacial Our 401(k) Plan includes a generous company-matching contribution and an additional discretionary contribution each year. We also provide tax-advantaged accounts for you to save for healthcare, commuting expenses, company-provided and buy-up life insurance to help you protect your financial future. Health & Wellness We offer comprehensive medical, dental, & vision coverage-including virtual care through Telehealth & free behavioral health counseling sessions through our Employee Assistance Program. We also offer a wellness incentive program and personalized support to help you navigate and use your benefits. Voluntary Benefits Our voluntary benefits provide additional protection from the high costs of healthcare not covered by health insurance. We also have discount programs that offer exclusive savings on everything from auto, home, and pet insurance to low-interest personal loans. Work/Life Support We have several programs to support your work/life balance, including generous paid time off, back-up day care services, education assistance, and more.

OUR RECRUITING PROCESS

Depending on the position (level, functional area, country) the process can vary slightly. You apply Complete your online application for your preferred role(s) that match your interests and qualification. If you cannot find a suitable role please join our Talent Zone and stay connected for your next career opportunity. We screen We review your application and if we determine that you are a good fit we will move you to the selection process. We assess You are interviewed by phone, via video and/or face to face. Mutual agreement Ideally you are the perfect match for us! We hope you consider us as your new employer. Work your magic! To guarantee you a smooth start our onboarding preparation begins. Didn’t find the right job just yet? No problem at all! We’re always looking to meet new talent and stay in contact with you beyond an application. Join our Talent Zone to stay connected, learn more about our company, career opportunities and events. We’d love to hear from you.