CTO Issues Ops Execution Lead Position Available In Mecklenburg, North Carolina

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Regular or Temporary:

Regular Language Fluency:

English (Required)

Work Shift:

1st shift (United States of America) Please review the following job description: The role of CTO Issues Ops Execution Lead will be responsible for overseeing, managing, and leveraging the entire life cycle of corporate technology operations issues management design, process, and execution. Acts as primary point-of-contact and trusted advisor for technical operations stakeholders. Proactively identifies opportunities for improving IT portfolio performance to provide a competitive advantage to the business and finds ways to improve the business through the use of technology. Maintains knowledge of the assigned IT portfolio and line(s) of business functions including, products and services, competitive environment, and latest industry news and trends from both a business and technology perspective. Works with others in the IT organization and other stakeholders to develop, prioritize and execute the IT and business portfolio. Works with executive IT leadership to understand current commitments and determine future plans.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Analyzes portfolio performance, and recommends changes in technology operations to achieve goals. 2. Provides delivery management with demand views that enable the ability to appropriately plan resource assignments and needs and understand demand versus capacity. 3. Interprets internal/external business challenges and recommends best practices. 4. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions. 5. Mentors less experienced teammates to build technical expertise. 6. May have people management responsibilities of a small team of portfolio managers. 7. May play lead role or technical consultant role in moderately complex projects or initiatives.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s and ten years of experience in IT or an equivalent combination of education and work related experience. 2. Meeting management, conflict management, and presentation skills. 3. Ability to plan effectively. 4. Ability to manage client expectations and relationship in a way that results in an effective team environment. 5. Deep specialized and/or broad functional knowledge of portfolio management. 6. Ability to translate business strategies and emerging external trends to organizational and operational tactics. Ability to solve unique and highly complex technical, operational, and organizational problems 7. Sophisticated analytical skills and the ability to solve complex technical and business problems. 8. Ability to influence others at senior levels to adopt a new perspective.

Preferred Qualifications:

1. Master’s degree or MBA and twelve years of experience or an equivalent combination of education and work experience, including five years of management experience. 2. Issues Management experience. 3. Experience communicating with all levels within an enterprise organization, inclusive of Executive level leadership. 4. Banking or financial services experience.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting Constantly (More than 50% of the time) Standing Occasionally (Less than 25% of the time) Walking Occasionally (Less than 25% of the time) Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Minimal and up to 10% General Description of Available Benefits for

Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.