Director, Platform Technology Services Position Available In Essex, New Jersey

Job Description:

Rich’s, also known as Rich Products Corporation, is afamily-owned food company dedicated to inspiring possibilities.

From cakes and icings to pizza, appetizers and specialty toppings,our products are used in homes, restaurants and bakeries around theworld. Beyond great food, our customers also gain insights to helpthem stay competitive, no matter their size. Our portfolio includescreative solutions geared at helping food industry professionalscompete in foodservice, retail, in-store bakery, deli, and preparedfoods, among others. Working in 100 locations globally, with annualsales exceeding $4 billion, Rich’s is a global leader with a focuson everything that family makes possible. Rich’s®—InfinitePossibilities. One Family. Job Summary Rich Products, a $5.5Billionfood manufacturing company, is looking for a Director, PlatformTechnology Services, to join our IT team. In this position, youwill play a critical role in scaling out services capability acrossthe enterprise. This includes leading a team of product managersand platform engineers to ensure the successful delivery of ITsolutions that meet business needs. This role is also responsiblefor developing and executing a product and platform strategy thataligns with the overall IT and business strategy. Additionally,this role is accountable for managing the product and platformlifecycle, including product roadmap, product development, productlaunch, and ongoing product support and maintenance. The idealcandidate will bring their knowledge of managing delivery of

CRM &ERP

systems on an enterprise scale within a manufacturingenvironment and will have a track record of successfully deliveringcomplex projects on time and in budget. You will also leadcross-functional teams (including offshore). We are happy toconsider remote candidates for this role, with travel to Buffalo,NY as per business need Key Accountabilities and Outcomes

• Strategic Leadership:

  o Define and execute the vision, strategy,and roadmap for IT platforms, ensuring alignment with businessgoals. o Lead cross-functional teams to deliver scalable,high-performing, and secure IT solutions. o Drive innovation toenhance IT capabilities, focusing on automation, efficiency, anduser satisfaction.

• Platform execution: o Oversee the lifecyclemanagement of enterprise applications, ensuring they meet currentand future business needs.

o Collaborate with business units tounderstand requirements and implement solutions that improveoperational efficiency and productivity. o Optimize softwareintegration to ensure seamless workflows across the organization. oEnsure high availability, performance, and scalability ofinfrastructure to meet organizational demands. o Monitor andaddress infrastructure-related challenges proactively. o Implementbest practices for IT service management (ITSM) and processimprovements. o Establish and monitor key performance indicators(KPIs) to measure operational success. o Develop and maintainrobust security policies, procedures, and controls to safeguard ITsystems and data. o Oversee compliance with regulatory requirementsand industry standards (e.g., GDPR, ISO 27001).

• Platformlifecycle management: Instill a data-centric approach for solutiondevelopment and a robust ‘test and learn’ framework for iterativesolution measurement and delivery
• Turn vision into outcomes:

Convert strategy and vision into tangible platform features andofferings that balance impact on user adoption and business value.

Ability to rapidly develop business cases and prioritizeaccordingly.

• Business to IT translation: Leverage knowledge of ITand software delivery lifecycle to support in translatingfunctional requirements into clear, comprehensive technicalrequirements. Be the bridge back to the business to setexpectations regarding timelines, resourcing requirements,dependencies, etc.
• Cultural leadership: Instill a strong productculture by establishing norms and systems that promotecollaboration and innovation across all functions

Stakeholdermanagement:

Clearly communicate and evolve product vision, strategyand roadmap with executive stakeholders across all functions of thebusiness.

• Team development: attract and retain a diverse, highcaliber, output-oriented platform team

Knowledge, Experience andSkills Required:

• Proven experience as a Director of Applications/Infrastructure or in a comparable executive leadership role(consulting experience a plus)
• Broad industry experience acrossmanufacturing and consumer, spanning both digital and physicalplatforms
• Bachelor’s degree in Computer Science, InformationTechnology, or related field.
• Proven experience (10 years) inmanaging IT application delivery, including managing SAP ERP, CRM,Custom, and SaaS technologies.
• Strong understanding ofapplication lifecycle management, including requirements gathering,solution design, development, testing, deployment, and support.
• Excellent leadership and team management skills with the ability tomotivate and mentor a diverse team of technical professionals.
• Project management expertise with a track record of successfullydelivering complex projects on time and within budget.
• Strongcommunication and interpersonal skills to effectively collaboratewith business stakeholders, technical teams, and executives.
• Strategic thinker with the ability to align technology strategieswith business goals.
• Proven experience in risk management andproblem-solving, with the ability to navigate through challengesand uncertainties.

Preferred:

• Master’s degree.
• Knowledge ofITIL and other relevant frameworks for IT service management.
• Demonstrated commitment to staying current with industry trends andemerging technologies.
• Knowledge of industry-specific complianceand regulatory standards.

LI-NT1 ITAC COMPENSATION

In accordancewith state law, the rate or range provided is Rich ProductsCorporation, its subsidiaries and affiliates (“Rich’s”), reasonableestimate of the base compensation for this role. The actual amountmay be higher or lower, based on non-discriminatory factors such asexperience, knowledge, skills, abilities, shift differential, andlocation. Annual Range/Hourly Rate $153,885.75 – $256,476.25 RichProducts Corporation, its subsidiaries and affiliates (“Rich’s”),are committed to a policy of Equal Employment Opportunity ,standing up for fairness and maintaining a culture of belonging, toprovide an exceptional experience for all. We will not discriminateagainst an applicant or employee on the basis of race, color,religion, sex, national origin, disability, military or veteranstatus, or any other Federal or State legally protected classes.

The information collected by this application is solely todetermine suitability for employment, verify identity, and maintainemployment statistics on applicants. Applicants with disabilitiesmay be entitled to reasonable accommodation under the Americanswith Disabilities Act and certain state or local laws. A reasonableaccommodation is a change in the way things are normally done whichwill ensure an equal employment opportunity without imposing unduehardship on Rich’s. Please contact Rich’s Associate ExperienceNetwork at hrhelp@rich.com if you need assistance completing thisapplication or to otherwise participate in the applicationprocess.