TECHNICAL SUPPORT Position Available In Baldwin, Alabama

TECHNICAL SUPPORT KAISHAN COMPRESSOR USA, LLC.

Loxley, AL Job Details Full-time Estimated:

$39.6K – $50.2K a year 1 day ago Qualifications Microsoft Word Microsoft Excel 5 years Mid-level Microsoft Office High school diploma or GED Hand tools Communication skills Mechanical knowledge

Full Job Description Job Title:

Technical Support Job Description Objective :

Support the Kaishan USA product by providing phone support, inhouse/on-site support, and training for distributor technicians.

Essential Functions:

Provide daily support by answering technical calls, providing technical training, assisting in removal/installation of parts necessary to support production and/or distributor orders, evaluate/process warranty claims, and travel to end user locations for on-site diagnosis/repair. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment can be loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Required Education and Experience Required Skills Use hand tools and multimeter. Lift heavy items Reasoning skills for difficult situations Problem solving technical mechanical & electrical issues. Microsoft Office (Word & Excel) Works well under pressure Organized and goal oriented. Team player Self-guided Effective communication Required Experience/Education 5 years or more in compressed air or equivalent industry High school Diploma or equivalent Tasks 75% Technical support calls 15% Administrative reports & document updating 10% Hands on assistance (technical service work) Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Company Conformance Statements In the performance of their respective tasks and duties all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Be at work on time every day. Always work safely and report any unsafe conditions. We are all responsible for Safety! Monday – Friday from 8 am – 5 pm.