IT Assistant Position Available In DeKalb, Alabama
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Job Description
IT Assistant 2.9 2.9 out of 5 stars 4693 Main Street Powell, Fyffe, AL 35971 Overview We are seeking a motivated and detail-oriented IT Assistant to join our dynamic team. The ideal candidate will play a crucial role in supporting our IT department by assisting with various technical tasks, ensuring smooth operations, and providing excellent customer service to our internal users. This position is perfect for someone who is eager to develop their skills in a fast-paced environment. Responsibilities Provide technical support for hardware and software issues, including troubleshooting and resolving problems. Assist in network administration tasks, including monitoring and maintaining network performance. Manage DNS settings and configurations to ensure proper connectivity. Analyze system performance and recommend improvements or upgrades as needed. Assist with the setup, configuration, and maintenance of computer hardware and peripherals. Provide customer service support by addressing user inquiries and providing solutions in a timely manner. Collaborate with team members on various IT projects. Maintain documentation of IT processes, procedures, and inventory. Qualifications Strong understanding of computer management principles and practices. Proficiency in software troubleshooting techniques across various applications. Experience with the Therap systems is a plus but not required. Excellent customer service skills with the ability to communicate technical information effectively to non-technical users. Ability to analyze issues critically and provide effective solutions promptly. A proactive attitude towards learning new technologies and improving existing skills. Does not become overwhelmed easily. The salary is negotiable based on the years of IT experience. Join us as an IT Assistant where you will have the opportunity to grow your career while contributing to our team’s success!
Job Type:
Full-time Pay:
$14.00 – $20.00 per hour Expected hours: 40 per week
Benefits:
Dental insurance Health insurance Paid time off
Schedule:
Day shift Monday to
Friday Work Location:
In person
