Entry Level IT Position Available In Etowah, Alabama
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Job Description
Entry Level IT Micro Excell Technologies 101 Broad Street, Gadsden, AL 35901 Job Overview We are seeking a motivated and detail-oriented Entry Level IT Technician to join our dynamic team. This role is ideal for individuals looking to start their career in information technology and gain hands-on experience in a supportive environment. The Entry Level IT Technician will be responsible for providing technical support, troubleshooting issues, and assisting with the maintenance of our IT infrastructure. Duties Provide first-level help desk support to end-users for hardware and software issues. Assist in the installation, configuration, and maintenance of computer hardware and peripherals. Troubleshoot and resolve issues related to operating systems, applications, and network connectivity (LAN). Support desktop environments by diagnosing problems and implementing solutions. Document all support requests, Collaborate with senior IT staff to improve IT infrastructure and support processes. Maintain an organized inventory of IT equipment and supplies. Participate in training sessions to enhance technical skills and knowledge. Requirements Basic understanding of computer hardware components and office equipment. Familiarity with help desk operations and customer service principles. Knowledge of computer networking concepts, including LAN configurations. Experience with desktop support for various operating systems (Windows, macOS, Linux). Ability to troubleshoot common IT issues effectively and efficiently. Strong communication skills with a focus on customer satisfaction. Willingness to learn new technologies and adapt to changing environments. Previous experience or coursework related to IT support is a plus but not required. Join us as we build a strong foundation for your career in IT while providing essential support to our organization!
Job Type:
Part-time Pay:
$10.00 – $12.00 per hour Expected hours: No less than 20 per week
Schedule:
8 hour shift Day shift No weekends
Work Location:
In person
