IT Helpdesk Technician Position Available In Jefferson, Alabama
Tallo's Job Summary: We are looking for an IT Helpdesk Technician at Urology Centers of Alabama in Birmingham, AL. This entry-level role offers $36K - $46.1K annually with benefits like disability insurance and health coverage. Ideal candidates have a high school diploma or GED, software troubleshooting skills, and CompTIA A+ certification. Responsibilities include providing technical support, troubleshooting issues, and maintaining computer systems. Join us in delivering exceptional patient care and advancing your IT career.
Job Description
IT Helpdesk Technician Urology Centers of Alabama – 3.6
Birmingham, AL Job Details Estimated:
$36K – $46.1K a year 20 hours ago Benefits Disability insurance Health insurance Vision insurance Qualifications Software troubleshooting High school diploma or GED IT Communication skills CompTIA A+ Entry level
Full Job Description About Us:
Urology Centers of Alabama is a leading healthcare provider specializing in urological care. We are dedicated to delivering exceptional patient care and innovative medical solutions. Our team is committed to creating a supportive and collaborative work environment where employees can grow and excel.
Job Description:
We are seeking a motivated and enthusiastic IT Helpdesk Technician to join our team. This entry-level position is ideal for individuals with basic IT knowledge who are eager to develop their skills and advance their careers in the IT field.
Key Responsibilities:
Provide first-level technical support to end-users via phone, email, and in-person. Troubleshoot and resolve hardware, software, and network issues. Assist with the setup, configuration, and maintenance of computer systems and peripherals. Document and track support requests using our ticketing system. Escalate complex issues to senior IT staff as needed. Maintain a high level of customer service and professionalism. Participate in ongoing training and development opportunities. Benefits Employer Paid Short Term Disability Medical Dental Vision Basic understanding of computer systems, networks, and software applications. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Willingness to learn and adapt to new technologies. High school diploma; additional certifications (e.g., CompTIA A+) are a plus.
