IT Systems Administration Team Leader Position Available In Jefferson, Alabama

IT Systems Administration Team Leader Imerys – 3.6 Birmingham, AL Job Details Full-time $85,000 – $115,000 a year 3 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Jira Desktop support Management Software troubleshooting IIS Team leadership 5 years Mid-level IT infrastructure Firewall Project management IT support Systems engineering Organizational skills Solarwinds IT Leadership Server management Active Directory Network security Full Job Description Job Summary We are seeking a dedicated and experienced IT Support Team Leader to oversee our technical support team. This role is essential in ensuring the smooth operation of our IT systems and providing top-notch support to our users. The ideal candidate will possess strong leadership skills, a deep understanding of IT infrastructure, and the ability to troubleshoot complex issues efficiently. You will be responsible for guiding your team in delivering exceptional service while maintaining high standards of network security and system performance. Responsibilities Lead and manage the IT support team, ensuring effective communication and collaboration among team members. Oversee desktop support, server management, and systems engineering tasks to maintain optimal performance. Implement and manage network security measures, including firewalls and other protective technologies. Utilize tools such as Jira for tracking issues and managing project workflows effectively. Administer Active Directory for user account management and permissions. Monitor system performance using Solarwinds, addressing any issues proactively. Provide technical guidance on IIS (Internet Information Services) configurations and troubleshooting. Develop training programs for team members to enhance their skills in desktop support and network security. Collaborate with other departments to identify areas for improvement in IT services. Requirements Proven experience in an IT support role with a focus on systems engineering, desktop support, and server management. Strong knowledge of network security principles and practices, including firewall management. Familiarity with tools such as Jira for project management and issue tracking. Proficiency in Active Directory administration for user account management. Experience with monitoring tools like Solarwinds to ensure system reliability. Understanding of IIS configurations is a plus. Excellent organizational skills with the ability to prioritize tasks effectively. Strong problem-solving skills with a customer-oriented approach. Ability to lead a team while fostering a collaborative work environment. If you are passionate about technology and have the leadership skills necessary to guide a dynamic team, we encourage you to apply for this exciting opportunity as an IT Support Team Leader. This position can be based in the following locations:

Roswell, GA Sylacauga, AL Niagara Falls, NY Norfolk, VA Sandersville, GA Job Type:

Full-time Pay:

$85,000.00 – $115,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Compensation Package:

Bonus opportunities Yearly pay

Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person