Desktop Support Technician Position Available In Lamar, Alabama
Tallo's Job Summary: Desktop Support Technician at GTN Technical Staffing in Sulligent, Alabama is a full-time role responsible for managing hardware and software installation and maintenance, testing and deploying operating system releases, troubleshooting, parts replacement, system upgrades, imaging devices, and handling IT shipping/receiving. This position also involves configuring and troubleshooting infrastructure, tracking hardware inventory, resolving technical escalations, and working well with various management styles.
Job Description
Desktop Support Technician at GTN Technical Staffing
Desktop Support Technician at GTN Technical Staffing in Sulligent, Alabama
Posted in Other 3 days ago.
Type:
full-time
Job Description:
Responsibilities:
Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastructure devices, etc.
Test, plan and supervise the deployment of new operating system releases, vendor patches,mercial software releases, and public domain software.
Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on assets.
Imaging devices, including desktops, laptops, and other devices as needed.
Install, configure, troubleshoot infrastructure – server/network devices.
Handle IT shipping/receiving and dispatch of devices to users.
Track hardware inventory, handle any issues and find resolutions for users.
Handle tickets in ServiceNow in a timely manner.
Assist in resolving technical escalations that arise during service delivery.
Be highly adaptable and a self-starter.
Work well with different types of management styles.
