IT Support Specialist Position Available In Lauderdale, Alabama

IT Support Specialist 4.2 4.2 out of 5 stars Florence, AL 35632 JOB This position is responsible for supporting campus-wide users with information technology-related issues.

Responsibilities include:

installing, servicing, and maintaining all university-purchased computers as well as software applications utilized on university computers. This position is a member of a team that specializes in supporting IT-related items for employees, classrooms, and labs on campus. Additional responsibilities include working with fellow departmental staff members to diagnose hardware, network, and software problems on university computers. This position is not eligible for sponsorship.

EXAMPLE OF DUTIES

Maintain parts inventory and update database(s) with all computers and software utilized on campus; Utilize imaging software and/or other methods to image computers for use across campus, including labs/classrooms; Provide initial set-up, configuration, and delivery of computers on campus; Diagnose problems and perform repairs as needed; Provide assistance in transferring data to/from and configurating employee computers;Install/troubleshoot software and installation issues;Maintain work documentation using currently-utilized help-desk system;Perform all other duties as assigned.

ADDITIONAL DUTIES

Assist other departmental staff, as needed; Diagnose issues and provide service to desktop printers;Represent the department and university at a variety of on- or off-campus meetings, conferences, etc.

SUPPLEMENTAL INFORMATION

Applicants must upload a cover letter and resume at the time of application as well as provide contact information for at least three professional references. For questions, please email employment@una.edu or call 256.765.4291, option #2. Selecting an option other than #2 will result in a delayed response.