Personal Computer Support Technician Position Available In Madison, Alabama

Personal Computer Support Technician Five Stones Research Corporation / 5SRC Redstone Arsenal, AL 35898

Position Overview Type :

Full-Time, SCA Location :

Huntsville, AL Travel :

None expected

Clearance :

Department of Defense (DoD) Secret security clearance, or the ability to obtain one

Work Authorization :

U.S. Citizenship required Summary/Objective Five Stones Research Corporation (5SRC) is seeking energetic candidates to join our established and growing Huntsville-headquartered team. Essential Functions Assists in ensuring availability, accessibility, and usability of Information Technology (IT) hardware and software for IT enterprise Responds to PC users’ requests for assistance – primarily by telephone and e-mail messages – with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, resolve or escalate to higher-level for resolution Installs software on personal computers (PCs) Performs routine maintenance of PC hardware and software Prepares new PCs for use, and previously used PCs for reuse Administers PC users’ IT, including ensuring compliance with security requirements Required Education and Experience HS/GED Experience with computer components, Windows operating systems, and software Ability to troubleshoot IT problems and apply known solutions Must meet baseline certification requirements in accordance with DoD 8570 IAT-I category or higher

What We Offer:

401(k) Matching Company Events Dental Insurance Employee Recognition Programs Health Insurance Life Insurance Paid Time Off Parental Leave Performance Incentives Student Loan Repayment Tuition Reimbursement Vision Insurance All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Experience Required Must meet baseline certification requirements in accordance with DoD 8570 IAT-I category or higher. Ability to troubleshoot IT problems and apply known solutions. Experience with computer components, Windows operating systems, and software. Education Required High School or better Licenses & Certifications Required Secret Clearance Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)