Service Desk Support Position Available In Madison, Alabama
Tallo's Job Summary: Seeking Service Desk Support personnel to provide technical assistance, troubleshoot issues, and ensure efficient resolution of end-user problems. Requirements include US Citizenship, current Top Secret Clearance, Bachelor's degree or equivalent experience, and relevant certifications. Preferred skills in Microsoft Infrastructure, virtualization, Atlassian, and Ivanti. Responsibilities involve providing support, identifying and resolving technical problems, and serving as the first point of contact for hardware/software issues. Pay details comply with various Fair Chance Ordinances.
Job Description
Summary:
Seeking Service Desk Support personnel to provide technical assistance, troubleshoot issues, and ensure efficient resolution of end-user problems.
Requirements:
US Citizenship and current Top Secret Clearance Bachelor’s degree or equivalent experience Certifications such as CompTIA A+, Network+, Security+,
Azure Fundamentals, or AWS Cloud Practitioner Preferred Skills:
Experience with Microsoft Infrastructure, virtualization Familiarity with
Atlassian and Ivanti Responsibilities:
Provide support to end users on various technical issues Identify, research, and resolve technical problems Respond to calls, emails, and requests for technical support Document, track, and monitor issues for timely resolution Serve as the first point of contact for hardware/software PC and printer problems
Pay Details:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
