Site Support Tech II (Windows 11 Migration Specialist Tech)-REMOTE Position Available In Montgomery, Alabama
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Job Description
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Job Requisition:
Windows 11 Migration Specialist Tech lll
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Position Overview:
- We are seeking skilled and motivated Windows 11 Migration Specialists to join our team.
The successful candidates will play a crucial role in the deployment and onboarding of 5,000 computers as part of a comprehensive Windows migration project. This is an exciting opportunity to contribute to a large-scale technology initiative. This position is 100% remote, providing support virtually to ensure a seamless migration process. Thorough training in processes and IT tools will be provided.
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Responsibilities:
- No travel required. Remote support is required.
- Windows 11
Migration:
Guide and execute the migration process, ensuring seamless transition from Company X imaged computers to Leidos imaged computers for end users.
Backup and Imaging:
Help users configure backups, perform imaging using .iso drive imaging processes and restore data as needed.
Data Migration:
Transfer user profiles, files, and settings to the new Windows 11 environment.
System Setup:
Configure and optimize Windows 11 installations on individual computers.
Application Installation:
Install and configure necessary software applications.
Post-Migration Support:
Provide technical assistance to end-users both locally and remotely.
Troubleshooting:
Diagnose and resolve migration-related issues promptly.
Strong Organizational Skills:
Ability to track progress, follow processes, and meet project deadlines in a remote setting.
Qualifications:
Experience:
Minimum of 3 years in Windows migration projects.
Technical Skills:
- Proficiency in Trellix (FDE) and Trellix ePO for data security.
- Familiarity with Beyond Trust for remote support.
- Familiarity with ServiceNow for ticket management.
- Experience with Druva inSync for data backup and recovery.
- Experience with M365 including OneDrive and Teams.
- Understanding of multi-factor authentication (MFA) and public key infrastructure (PKI).
- Experience with VPN support and use.
Communication & Collaboration:
Excellent verbal and written communication skills.
Problem-Solving:
Ability to troubleshoot and resolve technical issues efficiently.
Team Player:
Collaborate effectively with cross-functional teams.
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Position Details:
- + Pay Rate /
Range:
$26.92
- $31.
92 _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions._ + Benefits (Regular, Full Time Employees): + Medical, Dental, and Vision offerings + Weekly Direct Deposit + Paid Holidays and Personal Time Off + 401(k) with match + Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages + Pre-Paid Legal and Employee Assistance Programs + Northwest Federal Credit Union Membership + BB&T @ Work Program This program requires US Citizenship
- _ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_
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