Site Support Tech II (Windows 11 Migration Specialist Tech)-REMOTE Position Available In Montgomery, Alabama

• Job Requisition:

  Windows 11 Migration Specialist Tech lll

• Position Overview:

• We are seeking skilled and motivated Windows 11 Migration Specialists to join our team.

The successful candidates will play a crucial role in the deployment and onboarding of 5,000 computers as part of a comprehensive Windows migration project. This is an exciting opportunity to contribute to a large-scale technology initiative. This position is 100% remote, providing support virtually to ensure a seamless migration process. Thorough training in processes and IT tools will be provided.

• Responsibilities:

• No travel required. Remote support is required.
• Windows 11

Migration:

Guide and execute the migration process, ensuring seamless transition from Company X imaged computers to Leidos imaged computers for end users.

Backup and Imaging:

Help users configure backups, perform imaging using .iso drive imaging processes and restore data as needed.

Data Migration:

Transfer user profiles, files, and settings to the new Windows 11 environment.

System Setup:

Configure and optimize Windows 11 installations on individual computers.

Application Installation:

Install and configure necessary software applications.

Post-Migration Support:

Provide technical assistance to end-users both locally and remotely.

Troubleshooting:

Diagnose and resolve migration-related issues promptly.

Strong Organizational Skills:

Ability to track progress, follow processes, and meet project deadlines in a remote setting.

Qualifications:

Experience:

Minimum of 3 years in Windows migration projects.

Technical Skills:

• Proficiency in Trellix (FDE) and Trellix ePO for data security.
• Familiarity with Beyond Trust for remote support.
• Familiarity with ServiceNow for ticket management.
• Experience with Druva inSync for data backup and recovery.
• Experience with M365 including OneDrive and Teams.
• Understanding of multi-factor authentication (MFA) and public key infrastructure (PKI).
• Experience with VPN support and use.

Communication & Collaboration:

Excellent verbal and written communication skills.

Problem-Solving:

Ability to troubleshoot and resolve technical issues efficiently.

Team Player:

Collaborate effectively with cross-functional teams.

• Position Details:

• + Pay Rate /

Range:

$26.92

• $31.

92 _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions._ + Benefits (Regular, Full Time Employees): + Medical, Dental, and Vision offerings + Weekly Direct Deposit + Paid Holidays and Personal Time Off + 401(k) with match + Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages + Pre-Paid Legal and Employee Assistance Programs + Northwest Federal Credit Union Membership + BB&T @ Work Program This program requires US Citizenship

• _ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_

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