Site Support Tech II (Windows 11 Migration Specialist Tech)-REMOTE Position Available In Montgomery, Alabama

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Company:
Abbtech Professional Services
Salary:
$61194
JobFull-timeRemote

Job Description

  • Job Requisition:

    Windows 11 Migration Specialist Tech lll

  • Position Overview:
  • We are seeking skilled and motivated Windows 11 Migration Specialists to join our team.

The successful candidates will play a crucial role in the deployment and onboarding of 5,000 computers as part of a comprehensive Windows migration project. This is an exciting opportunity to contribute to a large-scale technology initiative. This position is 100% remote, providing support virtually to ensure a seamless migration process. Thorough training in processes and IT tools will be provided.

  • Responsibilities:
  • No travel required. Remote support is required.
  • Windows 11
Migration:

Guide and execute the migration process, ensuring seamless transition from Company X imaged computers to Leidos imaged computers for end users.

    Backup and Imaging:

    Help users configure backups, perform imaging using .iso drive imaging processes and restore data as needed.

      Data Migration:

      Transfer user profiles, files, and settings to the new Windows 11 environment.

        System Setup:

        Configure and optimize Windows 11 installations on individual computers.

          Application Installation:

          Install and configure necessary software applications.

            Post-Migration Support:

            Provide technical assistance to end-users both locally and remotely.

              Troubleshooting:

              Diagnose and resolve migration-related issues promptly.

                Strong Organizational Skills:

                Ability to track progress, follow processes, and meet project deadlines in a remote setting.

                Qualifications:
                  Experience:

                  Minimum of 3 years in Windows migration projects.

                    Technical Skills:
                    • Proficiency in Trellix (FDE) and Trellix ePO for data security.
                    • Familiarity with Beyond Trust for remote support.
                    • Familiarity with ServiceNow for ticket management.
                    • Experience with Druva inSync for data backup and recovery.
                    • Experience with M365 including OneDrive and Teams.
                    • Understanding of multi-factor authentication (MFA) and public key infrastructure (PKI).
                    • Experience with VPN support and use.
                    Communication & Collaboration:

                    Excellent verbal and written communication skills.

                      Problem-Solving:

                      Ability to troubleshoot and resolve technical issues efficiently.

                      Team Player:

                      Collaborate effectively with cross-functional teams.

                      • Position Details:
                      • + Pay Rate /
                      Range:

                      $26.92

                      • $31.

                      92 _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions._ + Benefits (Regular, Full Time Employees): + Medical, Dental, and Vision offerings + Weekly Direct Deposit + Paid Holidays and Personal Time Off + 401(k) with match + Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages + Pre-Paid Legal and Employee Assistance Programs + Northwest Federal Credit Union Membership + BB&T @ Work Program This program requires US Citizenship

                      • _ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_

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