IT Specialist II Position Available In Pike, Alabama

IT Specialist

II 4.2 4.2

out of 5 stars Troy, AL The IT Specialist II position in Information Technology is responsible for providing system and technical support to users; assisting users to maximize technology benefits; recommending and implementing system and technology solutions and improvements; troubleshooting systems and technology; and automating organizational tasks. Minimum Qualifications Bachelor’s degree in Computer Science, Information Technology, or Math Minimum of two years of related experience and/or training (OR equivalent combination of education and experience) Demonstrated ability to inventory, support and implement diverse solutions Experience in review of IT efforts for effectiveness Ability to review system specifications for business requirements and identified end-user objectives Experience in all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups Ability to identify and gather requirements from users and stakeholders Experience with configuration changes, including (but not limited to): flow, fields, page layouts, record types, custom settings, dashboards and reports Ability to monitor user adoption Experience with user training and creating training materials Strong written and verbal communication skills Strong attention to detail in a fast-paced environment Strong organizational ability Preferred Qualifications Project management experience