IT Technician, Southland Casino Position Available In Crittenden, Arkansas

IT Technician, Southland Casino Delaware North – 3.6 West Memphis, AR Job Details Full-time $23 – $25 an hour 8 hours ago Benefits Paid parental leave Paid holidays Dental insurance Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Sales Customer service Technical support POS Organizational skills 1 year Business Associate’s degree Communication skills Entry level Full Job Description The opportunity Delaware North Gaming is hiring a full-time IT Technician to join our team at Southland Casino in West Memphis, Arkansas. As an IT Technician, you will be responsible for assisting with the implementation of all computing technology related to applications, data, communications, hardware, and networks. If you have a passion for technology and enjoy providing hands-on support in a fast-paced gaming environment, apply today to become part of our team! Pay $23.00 – $25.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer. What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. What will you do? Provide maintenance and support for desktop and laptop computers, and provide end-user support for hardware and software systems Assist with the implementation of solutions and ensure that these solutions are consistent with the overall IT strategy Set up computer software and hardware for new and existing team members Maintain all user accounts and computer configuration,s and resolve issues and end-user help requests Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution More about you Minimum of 1 year of experience in a technical support role Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows required Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry Ability to work a schedule of Friday through Tuesday, 5:00 pm to 1:00 am An associate’s degree in business or a related field is preferred Who we are Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $23.00 – $25.00 / hour