Information Technology Support Specialist Position Available In Pulaski, Arkansas

Information Technology Support Specialist Redstone Construction Group Inc. – 3.4 Little Rock, AR Job Details Full-time $20 – $25 an hour 22 hours ago Benefits Dental insurance Paid time off Parental leave Vision insurance Life insurance Referral program Qualifications Software troubleshooting Customer service iOS English Windows Microsoft Office High school diploma or GED Analysis skills CompTIA Network+ 1 year Communication skills CompTIA A+ Entry level Full Job Description Redstone Construction Group is seeking an Information Technology Support Specialist. Redstone is a Central Arkansas based Civil and Highway contractor working throughout Central Arkansas. The IT Support Specialist position requires strong customer service and technical skills. This position would be responsible for providing first level support to Redstone employees both in person and remotely. The candidate should be detail oriented and able to work with diverse personalities in a fast-paced setting. The ideal candidate will also have a positive, can do attitude and exhibit a high level of teamwork. This position requires at least 1 year of experience in the field or in a related area. You must have a working knowledge of Windows operating systems, Microsoft Office, iOS and Android mobile technology, various hardware platforms and networking. Knowledge of land mobile radios, camera systems and printers would be a plus.

Responsibilities:

Provide support for a variety of issues using Help Desk software and remote management tools Set up desktop environments for new users, migrate to new environments for existing users Aid and advise users in the effective use of applications and information technology. Write technical procedures and documentation for the applications including operations manuals, user guides, etc. Installation, repair, and troubleshooting of hardware such as laptops and desktops. Troubleshooting and support of smart devices such as Android, iPhones, and other cellular type devices

Qualifications:

High school degree or equivalent; CompTIA A+, CompTIA Net+ certification or other related IT professional certification Candidate must have a clean driving record and be able to pass a drug screening Should have a minimum of 1 year of technology experience Ability to troubleshoot and resolve multiple issues in person and remotely Up-to-date knowledge of new systems, information, software, and upgrades Strong analytical and problem-solving skills Excellent verbal and written communication skills Proven ability to be flexible and work hard, both independently and in a team environment, in a high-pressure environment with changing priorities Willingness to work outside of normal business hours Excellent English oral and written communication skills Be able to get under a desk, lift 30 pounds or climb a standard 6-foot ladder as needed A results-oriented individual who thrives working in a fast-paced environment

Job Type:

Full-time, Hourly – $20-$25,

DOE What We Offer:

Health, dental, and vision insurance 401k eligible after 1 year of employment with 100% company match up to the first 4%. Life insurance Paid time off Parental leave Referral program If you are not sure this is the job for you, contact us at to learn more about other opportunities we have available and see what we can offer you.

Visit us at https:

//redstone-cg.com/careers/ for more information about our company. •Essential functions, as defined under the Americans with Disabilities Act, may include the above tasks, knowledge, skills, and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all the duties listed, nor does it necessarily list all possible duties that may be assigned. RedStone Construction Group provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, ancestry, amnesty, or status as a Vietnam-era or special disabled veteran, or any other characteristic protected by law. RedStone Construction Group complies with applicable state and local laws governing non-discrimination in employment.