IT Heldesk Position Available In Capitol Planning Region, Connecticut
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Company:
Global Channel Management
Salary:
—
Job Description
IT Heldesk Job Poster :
Jobs Skills:
Heldesk |
Location:
Plantsville , Connecticut ,
United States Of America Views:
5 Service Desk Analyst
- technical understanding, 1st line Support, Service Desk / Helpdesk, applications, hardware, peripherals
- As a Service Desk Analyst, you will work in a busy helpdesk environment and support Retail Systems, IT and Network equipment.
Required skills:
- Knowledge of retail systems (EPOS, RF, VOIP, SAP) desirable.
- Fault finding up to Network infrastructure and Server level
- Remote control toolset and software distribution experience beneficial
- Proven customer service skills and experience required.
- Configuration of Wireless technologies advantageous
- Ability to quickly learn support for multiple bespoke software applications
- Good hardware/software problem resolution skills
