Desktop Support Technician Position Available In Greater Bridgeport Planning Region, Connecticut

Desktop Support Technician

Length:

12 months contract

Location:

Shelton, CT (on-site)
The Select Group is partnering with an enterprise information technology company to find a skilled and customer-oriented mid-level Desktop Support Technician. In this position you will have the opportunity to work with executive level stake holders and advance your troubleshooting skills in a diverse hardware and software environment. The ideal candidate will be a proactive self-starter, and skilled support technician with the ability to prioritize ticket resolution and communicate effectively with customers. Desktop Support Technician Must Have Skills 2+ years of experience in a technical desktop support role
Experience deploying and supporting Windows environment
Additional MacOS experience is a plus
Experience installing and removing hardware and software
Ability to prioritize ticket resolution and communicate effectively with customers
Excellent verbal and written communication skills
Ability to provide onsite support M-F during the hours of 8am-5pm Desktop Support Technician Day to Day Responsibilities Provide Tier 2 desktop support
Workstation setups for both Windows and macOS deployments
Respond and resolve incidents and requests through ticketing system
Hardware troubleshooting including – printers/copiers/MFPs/A/V technology
Application troubleshooting and escalations
Mobile and tablet troubleshooting support TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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