Desktop Support I Position Available In Brevard, Florida
Tallo's Job Summary: Desktop Support I at Calvary Chapel Fellowship of Melbourne in West Melbourne, FL is a full-time position with an estimated salary of $29.8K - $34.7K a year. The role requires software troubleshooting, LAN knowledge, Windows expertise, and CompTIA A+ certification. Responsibilities include handling support requests, workstation maintenance, and ensuring user satisfaction. Benefits include health insurance and dental insurance.
Job Description
Desktop Support I Calvary Chapel Fellowship of Melbourne – 2.0
West Melbourne, FL Job Details Full-time Estimated:
$29.8K – $34.7K a year 2 days ago Benefits Health insurance Dental insurance Vision insurance Qualifications Software troubleshooting Writing skills LAN Windows Computer skills CompTIA A+ Entry level
Full Job Description Benefits:
Dental insurance Health insurance Vision insurance Reports to: Assistant Director, IT FLSA status: Hourly (non-exempt) Hours per week: 40 hours,
Full-time Campus:
Melbourne We exist to glorify God by being a loving community where people are saved, set free, discipled, empowered, and sent out to fulfill their God-given calling.
Job Summary:
This position is responsible for handling low-level support of service requests for Calvary Chapel, setup, removal and maintenance of end user workstations, Wednesday and weekend service needs, and meeting company and user requirements.
Essential Duties and Responsibilities:
Efficiently handle support requests via telephone, email, helpdesk ticketing system, and in-person, ensuring timely resolution of technical issues (Proverbs 16:3) Deliver friendly, courteous, and high-quality IT support to all users, including staff and volunteers (Colossians 4:6) Prioritize, identify, and escalate help desk tickets as necessary to ensure prompt resolution Accurately document actions taken during ticket resolution and ensure issues are resolved efficiently (1 Corinthians 14:40) Function as a productive part of the church staff, attending staff meetings and contributing to team goals (Ephesians 4:3) Other duties as assigned by supervisor (Colossians 3:23)
Job Skills and Competencies:
Must have good technical understanding and ability to pick up new tools quickly Computer Skills Windows 11 basic troubleshooting Maintain confidentiality of all personal and company information A+ Certification preferred Possess excellent writing and language skills; ability to effectively communicate information and ideas in written and graphical format Efficient task switching ability Ability to work independently and/or as part of team Attention to detail Basic troubleshooting of LAN/WAN Basic printer troubleshooting Desire to learn new tasks
Other Qualifications:
Calvary Chapel must be your home church with regular attendance Keep the ministry in the forefront of all you do, with a servant heart and optimistic attitude (Philippians 2:3) Conduct yourself in a manner that reinforces the core values and mission of Calvary Chapel and agree to our Statement of Faith Function as a productive part of the church staff and attend staff meetings in coordination with direct supervisor Demonstrate a mature, ongoing personal relationship with Jesus through spiritual and moral integrity Strong commitment to the vision and mission of Calvary Chapel Melbourne (John 13:34-35) Fruit of the Spirit is consistently displayed in your life, as a reflection of God’s love to colleagues and visitors (Galatians 5:22-23)
