IT Field Support Technician II Position Available In Brevard, Florida

IT Field Support Technician II
locations
Space Coast, FL
time type
Full time
posted on
Posted Yesterday
job requisition id
R50841
Application close date:
Applications will be accepted on an ongoing basis until the requisition is closed.
At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight! We are a diverse team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the future of space exploration and will require your commitment and detailed attention towards safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin’s vision of millions of people living and working in space to benefit Earth.
This role is part of Enterprise Technology (ET), where we’re developing the digital infrastructure needed to build the road to space, with an emphasis on digital capabilities required to advance Blue Origin’s mission. Enterprise Technology is the center of excellence for digital technology at Blue Origin, providing oversight and governance to align technology and business strategies.
As part of a small and highly-skilled team, you will provide technical support and solution consultations to our engineers and staff to support a company designing, building and launching space vehicles. This role will directly support launch and manufacturing operations as a member of the Information Technology department and reports directly to the IT Field Support Manager. We are looking for someone to apply their technical expertise, leadership skills, and commitment to high standards to positively impact safe human spaceflight. Passion for our mission and vision is required!

Qualifications:

Proven track record working in a technical helpdesk, service desk or desktop support role for at least 2 years, supporting hardware/software troubleshooting and being in a customer-facing position
Previous experience with Windows 10 and 11; Microsoft Office including Project and Visio; Active Directory account and computer management; Adobe products; Antivirus, Disk Encryption, and VPN applications
Proficiency with Windows printing and scanning operations, including installation and support of network devices
Experience with endpoint management software platforms, desktop provisioning technologies like SCCM and PXE
Functional knowledge of Linux OS as well as Mac OS and iOS
Willing to be flexible with scheduled days and hours with reasonable notice as needed during operations or on-call
Valid driver’s license and insurance to operate company vehicles
Travel (