Jr IT Support Specialist Position Available In Brevard, Florida
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Job Description
Jr IT Support Specialist Orion180 Insurance Services, LLC Melbourne, FL 32901
IT Support Specialist Location:
Melbourne, FL Job Type:
Full-Time
WHO WE ARE
At Orion180, we don’t just stand out for what we do—we shine because of how we do it. By integrating cutting-edge proprietary technology, innovative solutions, and compassion for serving our customers, we are redefining the insurance experience. Our vision is to be the global premier provider of insurance solutions. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. We’re proud to call two vibrant cities home: Melbourne, FL – A coastal hub with affordable housing, excellent transportation, and proximity to Orlando, Tampa, and Miami Dallas, TX – A thriving center for culture, business, and technology innovation
JOIN OUR TEAM AS AN IT SUPPORT SPECIALIST
Are you a tech-savvy problem-solver with a passion for helping others? We’re looking for an IT Support Specialist to become a key member of our growing team in Melbourne, FL . In this role, you’ll provide critical technical support to end users, contribute to system reliability, and assist with exciting IT projects in a collaborative, innovation-driven environment.
Key Responsibilities Technical Support :
Respond promptly to help desk tickets, messages, and emails to resolve issues involving PCs, applications, printers, faxes, and network connectivity.
Escalation & Troubleshooting :
Act as a point of escalation for more complex technical challenges.
Documentation :
Develop clear and concise documentation for both helpdesk staff and end users.
System Administration :
Manage user accounts, permissions, and configurations using Microsoft Windows, Office Suite, and Active Directory.
Hardware & Software :
Install, replace, and maintain hardware/software at multiple locations. Manage updates, patches, and inventory.
Disaster Recovery & Relocation :
Support disaster recovery planning, and help coordinate technology setup during company moves or relocations.
Remote Support :
Provide IT assistance to remote users, including support for mobile and handheld devices.
Project Collaboration :
Work closely with the Innovation & Technology Department on system improvements, research, and special projects.
Office Space Support :
Assist with workstation planning and space configuration; maintain seating charts and office layout data.
What We’re Looking For Education :
High school diploma or GED required; additional certifications are a plus
Experience :
Minimum of 2 years in an IT support role
Technical Skills :
Proficient in Microsoft Office Suite, Microsoft Teams, and related applications
Communication :
Strong verbal and written communication skills with the ability to explain technical concepts clearly Attention to
Detail :
Highly organized with excellent follow-through
Team Player :
Positive and collaborative approach to team dynamics What’s in It for
You Collaborative Culture :
Join a fast-paced, results-driven environment where your work matters
Career Growth :
Opportunities for training, skill development, and career advancement
Impactful Work :
Be part of a team driving innovation and keeping Orion180 running at its best Apply Now and Become a Key Player in Our Success Story Work Environment The office environment is dynamic, collaborative, and fast-moving. Employees must be willing to work their scheduled hours and occasionally adjust their schedules to meet business demands, project deadlines, or client needs. Accessibility & Equal Opportunity If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at (321) 218-2473 or HR@orion180.com . Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Job Type:
Full-time Pay:
$22.33 – $26.90 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Professional development assistance Retirement plan Vision insurance
Schedule:
8 hour shift
Work Location:
In person
