Systems Support Associate Position Available In Broward, Florida
Tallo's Job Summary: The Systems Support Associate position at Confidential in Fort Lauderdale, FL involves providing onsite tech support for hardware, software, and network issues, assisting with user access and account setup, and troubleshooting system and connectivity issues. The role requires basic Windows OS, Microsoft 365, and Azure AD knowledge, strong troubleshooting skills, and excellent communication abilities. This full-time position offers a pay range of $16.00 - $18.00 per hour, with benefits including 401(k), dental and health insurance, paid time off, and more. It is preferred that candidates have CompTIA A+ certification or experience with IT ticketing systems.
Job Description
Systems Support Associate Confidential 6451 North Federal Highway, Fort Lauderdale, FL 33308
Overview:
We’re looking for an entry-level tech support professional to join our onsite IT team. This role is ideal for someone with solid technical skills and a problem-solving mindset who enjoys helping others and keeping systems running smoothly.
Key Responsibilities:
Provide first-level onsite support for computer hardware, software, and network issues Assist with password resets, user access, and account setup Troubleshoot basic system and connectivity issues Support Azure Active Directory tasks (user management, group updates, permissions) Set up and configure desktops, laptops, and peripherals Escalate issues as needed and document support tickets
Requirements:
Basic understanding of Windows OS, Microsoft 365, and Azure AD Strong troubleshooting skills and attention to detail Excellent communication and customer service skills Ability to follow documented processes and procedures Willingness to learn and grow in a fast-paced environment Nice to
Have:
CompTIA A+ or similar certification Experience with IT ticketing systems
Job Type:
Full-time Pay:
$16.00 – $18.00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Paid time off Referral program Vision insurance
Schedule:
8 hour shift Day shift Monday to Friday Application Question(s): Do you have a CompTIA A+ or similar certification?
Experience:
IT ticketing systems: 1 year (Preferred) Ability to
Commute:
Fort Lauderdale, FL 33308 (Required)
Work Location:
In person
