Are You Great at Tech Support? Position Available In Duval, Florida
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Job Description
Job Description:
Job Description:
The position is for a Service DeskRepresentative that will resolve customer issues or fulfillrequests. The position requires the individual to support customersremotely via phone support and Instant Message support. We rely onexperience with troubleshooting desktop applications, desktopoperating systems, phone programming, and general support ofapplications residing on a desktop or laptop hardware.
Job Requirements:
Experience with Windows Based Operating Systems(WIN
XP, WIN 7
). Experience with Microsoft Office Products.
Exposure to MacIntosh, UNIX or LINUX based operating systems.
Strong Customer Service skills, Strong Communication skills – bothwritten and verbal. Strong Desktop problem solving skills.
Experience with Remote Desktop Citrix environment. We are an equalemployment opportunity employer and will consider all qualifiedcandidates without regard to disability or protected veteranstatus.
