Help Desk Technician Position Available In Duval, Florida
Tallo's Job Summary: The Help Desk Technician position in Jacksonville, Florida offers critical technical support by troubleshooting hardware and software issues, maintaining network security, and managing LANs, WANs, and systems. Responsibilities include resolving helpdesk tickets, monitoring system security, addressing user needs, and troubleshooting connectivity problems. Requirements include proficiency in Desktop Support, Network Troubleshooting, and knowledge of Microsoft Windows 10. This position is offered by Robert Half, a specialized talent solutions firm providing access to top jobs, competitive compensation, benefits, and training opportunities.
Job Description
Help Desk Technician
Description We are offering an employment opportunity for a Help Desk Technician in Jacksonville, Florida. In this role, you will be providing critical support to our team by handling various technical issues. Your day-to-day tasks will include troubleshooting hardware and software problems, maintaining network and system security, and managing our LANs, WANs, network segments, Internet, and intranet systems.
Responsibilities:
Respond to and resolve helpdesk tickets in a timely manner. Monitor and maintain network and system security to ensure data integrity. Identify and address user needs to enhance overall system performance. Troubleshoot connectivity issues across various hardware and software platforms. Administer servers, desktop computers, printers, routers, switches, firewalls, phones, and smartphones. Manage software deployment, security updates, and patches to ensure system stability. Provide support for Microsoft Windows 10 and other operating systems. Maintain detailed records of user issues and system updates. Requirements Proficiency in Desktop Support, with the ability to quickly diagnose and resolve technical issues. Demonstrated experience in Network Troubleshooting, capable of identifying and fixing network-related problems. Familiarity with Connectivity issues, ensuring seamless network connections for all users. Extensive knowledge of Microsoft Windows 10, including installation, management, and troubleshooting. Technology Doesn’t Change the World, People Do. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
rhalfint
Position Id:
01120-0013206596
