IT Technician Position Available In Duval, Florida

IT Technician Support Tech

LLC – 5.0

Jacksonville, FL Job Details Full-time $23.32 – $25.01 an hour 13 hours ago Qualifications Software troubleshooting Mid-level Windows 3 years DHCP Driver’s License DNS Mac OS IT Computer skills VPN Full Job Description Support Tech LLC is seeking a highly motivated and skilled Onsite IT Technician to provide hands-on technical support to our clients in the Jacksonville, FL area. This role requires a strong technical aptitude, excellent problem-solving skills, the ability to work independently, and a commitment to delivering exceptional customer service. The ideal candidate will be comfortable with PC setup and deployment, software installation and configuration, basic networking concepts, and possess familiarity with Datto backup and recovery solutions. This position also requires the physical ability to lift and move computer equipment weighing up to 60 pounds.

Responsibilities:

Provide professional and timely onsite technical support to clients, diagnosing and resolving hardware and software issues for desktops, laptops, and peripherals. Perform the physical setup and deployment of new PCs, ensuring proper cabling, network connectivity, and hardware functionality. Install, configure, and update operating systems (e.g., Windows, macOS) and various software applications according to client specifications and best practices. Troubleshoot software compatibility issues and ensure all necessary drivers and updates are correctly installed. Assist with basic network troubleshooting, including connectivity problems, Wi-Fi configuration, and printer setup. Utilize and manage Datto backup and disaster recovery solutions, including monitoring backup jobs, performing test restores, and assisting with recovery processes as needed. Perform data backups and restoration tasks as required. Provide end-user training and support on basic hardware and software usage. Maintain accurate records of work performed, including problem descriptions, resolutions, and time spent using ticketing systems. Follow established procedures and documentation standards. Communicate effectively with clients, providing clear and concise updates on the status of their issues. Maintain a professional appearance and demeanor while representing the company at client locations. Manage and organize personal inventory of necessary tools and equipment. Adhere to safety protocols and guidelines during onsite work. Perform other duties as assigned to ensure efficient IT operations. Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and experience to . Please include “Onsite IT Technician – Jacksonville” in the subject line.

Apply here:

https://zurl.to/Ym6U?source=

CareerSite Job Type:

Full-time Pay:

$23.32 – $25.01 per hour Expected hours: 40 per week

Compensation Package:

1099 contract Bonus opportunities Hourly pay Overtime pay Performance bonus

Schedule:

8 hour shift Ability to

Commute:

Jacksonville, FL 32256 (Required) Ability to

Relocate:

Jacksonville, FL 32256: Relocate before starting work (Preferred)

Work Location:

In person