O365 L2 Support – Jacksonville FL Position Available In Duval, Florida
Tallo's Job Summary: The O365 L2 Support role in Jacksonville, FL involves managing and supporting the Exchange environment, attending meetings, performing monitoring and incident handling, and maintaining Knowledge Articles. The position requires following guidelines, tracking implementation tasks, and contributing to audits. This job is located in Jacksonville, FL with a deadline of April 16, 2025.
Company:
E-Solutions Group
Salary:
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Job Description
O365 L2 Support – Jacksonville FL [Jacksonville, FL, 32099] | 2025-04-16 18:33:27 Job Description Management and support of the Exchange environment, mixture of vendor managed and on-premises.
- Attending meetings such as Operational, Capacity etc… and taking ownership for actions.
- Performing monitoring, escalation, incident handling, change processing, firewall checks, standard reporting, monthly consumption analysis and reporting, developing and maintaining Knowledge Articles.
- Follow all guidelines and controls for each process to ensure compliance and quality.
- Track the implementation of resolution tasks; collect, interpret and respond to changes in production data as appropriate; provide regular and reliable reporting of relevant data to meet management requirements.
- Understand thoroughly the end-to-end application support process and escalation procedures and become fully conversant with all support tools that will be used to provide effective support in the relevant area.
- Provide input and contribute to any and all product or service related audits.
O365 L2 Support – Jacksonville FL10365 United States
