Technical Support Position Available In Duval, Florida

Technical Support Bryte – 4.0 Jacksonville, FL Job Details $21 an hour 19 hours ago Qualifications Spanish Software troubleshooting Customer service Mid-level Technical support Communication skills Full Job Description Are you passionate about providing top-notch technical support? Join Bryte in Jacksonville, FL, US, as a Technical Support team member. At Bryte, we value our employees and are dedicated to fostering a supportive and collaborative work environment. You will have the opportunity to showcase your problem-solving skills and excellent communication abilities while helping our merchants and sales reps with their technical needs. As a Technical Support team member at Bryte, you will be an integral part of our team, providing exceptional support to clients and earning a competitive salary of $52,000 per year. Join us in delivering outstanding customer service and being part of a dynamic company where your skills and expertise will be valued and nurtured.

Compensation:

$21

Responsibilities:

Troubleshoot technical issues reported by merchants and sales reps and provide timely solutions. Assist merchants and sales reps with setting up new software and hardware products. Document all technical support interactions accurately for future reference. Collaborate with the team to identify recurring technical issues and propose solutions. Conduct regular training sessions to stay on top of emerging technology.

Qualifications:

2+ years of technical support experience, preferably in merchant services. Bilingual is preferred (Spanish). Proficiency in troubleshooting software and hardware issues. Excellent verbal and written communication skills. Strong problem-solving abilities. US Work Authorization. About Company At Bryte, we’re redefining how businesses get paid. As a fast-growing leader in the merchant services industry, we provide secure, flexible, and innovative payment processing solutions to businesses of all sizes. What sets us apart isn’t just our technology—it’s our people. We’re a passionate, forward-thinking team that believes in empowering businesses with tools that make payments simpler, faster, and smarter. Whether it’s credit card terminals, POS systems, virtual gateways, or mobile apps, our solutions are built to help merchants thrive.