Desktop Support Position Available In Escambia, Florida
Tallo's Job Summary: A Desktop Support Operator is needed in Pensacola, FL, for an IT Infrastructure/Network/Systems contract. Responsibilities include troubleshooting hardware/software issues, documenting procedures, managing assets, and assisting with employee moves. The ideal candidate should have strong problem-solving skills, experience with desktop support tools, and proficiency in Windows 11 OS. Experience with ServiceNow and basic networking is preferred.
Job Description
Desktop Support
Posted at: 05/16/2025 Pensacola, FL Onsite
- IT•Infrastructure / Network / Systems•Contract•
Job ID:
25-13950 A Desktop Support Operator to provide support to end-users by troubleshooting hardware and software issues related to desktop systems
1. Proficiency in desktop support tools and techniques.
2. Strong problem-solving andmunication skills o Familiarity with PC, Laptop, and Thin Client devices
o Experience in document operating procedures and adept ticket notation ability
o Experience with ServiceNow or equivalent ticketing system
o Experience with Asset Management & Inventory Control
- Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.
o Perform employee moves to include equipment tear-downs, installs, and cable management.
o Ability to work independently and in a large group setting
o Effective organizational, planning, and time management Needs to
Have:
- Work Independently or in a collaborative environment
- Customer Service Skills
- Hardware/Equipment Setup and Support Experience
- Windows 11 OS support and troubleshooting Experience
- Basic Networking Experience Like to
Have:
- Security + or Degree related to the IT field or equivalent related work experience
- er Server Management Experience
- ServiceNow Experience
- Office 365 and TEAMs Experience 25-13950
