IT Field Service Technician Position Available In Hernando, Florida
Tallo's Job Summary: Join our team as an IT Field Service Technician in Weeki Wachee, FL, where you will provide installation, maintenance, and repair services for IT equipment. With a pay range of $17.00 - $19.00 per hour and benefits like health insurance and paid time off, this full-time role requires adaptability, strong customer service skills, and a valid Driver's License. Gain valuable experience and contribute to customer satisfaction by troubleshooting technical issues and delivering top-notch support to clients.
Job Description
IT Field Service Technician 3.7 3.7 out of 5 stars 10045 Cortez Boulevard, Weeki Wachee, FL 34613
Job Summary:
Are you a self-starter with field service technician expertise who exceeds customer service expectations? We would love to have you become a respected member of our team! You will drive service success with a goal of improving customer satisfaction, maximizing client retention, and increasing operational efficiency. As a valuable installation and maintenance technician, you will also apply your high-level knowledge of science, mathematics, and technology to enhance client trust, build rapport, and drive yourself and your team to meet annual goals. If you want a career where your direct influence and opinions matter, then consider working for us. You will experience the excitement of fostering team unity as you work in close collaboration with management and fellow team members to create positive working relationships.
Job Responsibilities:
Provide customer service and support during field visits and tie workflow to schedules to ensure maximum efficiency. Manage all on-site installation, maintenance, repairs, and testing tasks to ensure proper documentation of all related processes. Diagnose errors and technical problems and determine proper solutions to produce timely and detailed service reports. Collaborate with the technical team and share information across the organization to build positive relationships with clients and coworkers. Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols. Establish assistance by studying system requirements, including ordering, and gathering essential components and parts, completing the installation, and performing quality assurance tests. Maintain customer satisfaction by using creativity and ingenuity to investigate complaints, identify resolutions, suggest enhanced operating techniques, and recommend system improvements. Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems.
Job Skills & Qualifications:
Required:
High-level ability to test, troubleshoot, service, and repair IT related equipment. Ability to adapt to dynamic work schedules and flexible hours. Superb customer service, communication, and self-management skills Familiarity with mobile applications and tools Possess a valid Driver’s License Microsoft Captiva Certifications a Plus If you are a highly motivated individual with a passion for technology and a desire to provide exceptional customer service, we want to hear from you! Join our team as a Field Service Technician and help us deliver top-notch technical support to our clients.
Job Type:
Full-time Pay:
$17.00 – $19.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Schedule:
8 hour shift
Experience:
IT Field Service Technician:
1 year (Preferred)
IT Department:
1 year (Preferred) Computer hardware: 1 year (Preferred) Ability to
Relocate:
Weeki Wachee, FL 34613: Relocate before starting work (Required)
Work Location:
In person
