IT Support Specialist Position Available In Hillsborough, Florida

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Company:
Tampa Family Health Centers
Salary:
JobFull-timeOnsite

Job Description

IT Support Specialist
Full Time
Administration
Educational Institute Tampa Family, Tampa, FL, US
10 days ago

Requisition ID:

2491 Position Summary Provide technical hardware and software support to all TFHC users. Includes installing/moving equipment. Identifying and troubleshooting network issues. Providing PC hardware and software support. Essential Duties & Functions

  • Provides client networking connectivity and telecommunications support.
  • Tracking and documentation of hardware inventory.
  • Track, Maintenance, and documentation of user support issues.
  • Desktop/Laptop, phone, and printer set-up and maintenance.
  • Engage with Vendors/Providers to support hardware, software, and other IT Services.
  • Provides status updates and reports to IT Leadership.
  • Assist and consult with other specialists on various support issues or projects.
  • Identify needs for function-specific new policies and procedures; and to implement upon approval.
  • Demonstrated ability and skill in written communication and interpersonal skills.
  • Safe driving and operation of company vehicle as necessary to perform job duties. Must also have reliable transportation and proof of insurance.
  • Managing multiple projects simultaneously while maintaining high customer service standards.
  • Other duties as assigned. Required Education, Certifications, Licenses, & Training
  • Associates degree in related field or professional experience of 2 or more years with equivalent skills, training, and application Required Years of Experience
  • A minimum of (2) years of increasingly responsible experience in IT Support Required Knowledge, Skills, and/or Abilities
  • Knowledge of PC Hardware/Software components
  • CompTIA A+ and/or Network+ certifications preferred.
  • Strong Analytical Thinking and Troubleshooting Skills.
  • Knowledge of principles and operations of computer systems and related peripheral equipment.
  • Having a working knowledge of common information technologies and systems.

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