Technology Support Specialist, Position Available In Lee, Florida
Tallo's Job Summary: Now hiring for a temporary/project Technology Support Specialist role, providing IS Help Desk support by identifying, researching, and resolving technical issues. Requires an Associate or Bachelor's degree, 2-3 years' experience in Information Systems, and knowledge of computer hardware/software. This position offers $25.00/hour for a 2-3 month project, Monday-Friday 8:30-5:00PM with no nights or weekends.
Job Description
Technology Support Specialist Start right away. Now Hiring for a temporary/project Technology Support Specialist, starting asap. This position provides IS Help Desk functionality i.e.; Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personal requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Record and resolve all IS related service requests. Being well versed in computer hardware / software concepts and standards, this position will provide technical support and high quality customer service to the computer user community (employees, customer and vendors). Associate Degree or Bachelor’s degree with 2-3 years’ experience, in Information Systems or related field Understanding of mid-range and PC hardware, software and peripherals along with conceptual understanding of systems interface requirements. Technical writing- ability to document changes and updates through word processing while adhering to departmental standards. Microsoft Office Specialist certification or equivalent experience.
Hours:
Monday -Friday 8:30-5:00PM No night and no weekends. 2-3 Month Project Pay is $25.00/hour