Help Desk Specialist Position Available In Leon, Florida

Help Desk Specialist Aloden LLC Tallahassee, FL 32311 Summary As a Help Desk Specialist, you will be essential in providing technical support and ensuring smooth computer management for our organization. Reporting to the IT Manager, your primary responsibilities will include troubleshooting software issues, assisting with desktop support, and delivering exceptional customer service. Your core skills in IT support and computer networking, combined with your proficiency in Microsoft Office and data entry, will enable you to effectively address user needs. Join our team to enhance our technological capabilities and contribute to a supportive and efficient work environment.

SKILLS NEEDED

Three years of customer service experience. Two years of clerical duties in data entry and troubleshooting. Three years of Microsoft Office proficiency. Professional office experience. Responsibilities Provide technical support to end-users, addressing hardware and software issues promptly. Troubleshoot software problems and assist with desktop support, ensuring efficient operation of computer systems. Manage computer networking tasks, including VPN and firewall configurations. Deliver exceptional customer service, assisting users with Microsoft Office applications and data entry. Collaborate with team members to enhance IT support and improve patient care through effective technology solutions.

Job Types:

Full-time, Contract Pay:

$17.00 per hour

Schedule:

8 hour shift

Work Location:

In person