Deskside Support Engineer Position Available In Miami-Dade, Florida
Tallo's Job Summary: The Deskside Support Engineer position in Miami, FL, is a 12+ month contract role requiring a minimum of 2 years of experience. Responsibilities include providing field engineering support for large, complex clients, performing maintenance and installation activities, and resolving client problems using advanced tools and technical knowledge. The role focuses on ensuring systems operate as designed and maintaining customer satisfaction with service delivery.
Job Description
Deskside Support Engineer
Title:
Deskside Support Engineer
Location:
Miami, FL, Duration:
12+ Months contract
Minimum of 2 years experience. Candidate should have Deskside support, and strong skills for a single tech site. Provides the full range of Field Engineering support for an assigned base of large / complex clients. Takes complete ownership of onsite service activity. Performs advanced-level maintenance on all products, including low-complexity installation activities. Provides technical feedback on equipment, systems and processes to improve overall service delivery. Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled requirements.
Job Profile Summary:
Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Key Responsibilities:
Provides the full range of Field Engineering support for an assigned base of large / complex clients. Takes complete ownership of onsite service activity. Performs advanced-level maintenance on all products, including low-complexity installation activities. Provides technical feedback on equipment, systems and processes to improve overall service delivery. Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled requirements.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Dice Id:
10109811
Position Id:
8662876
