Level 2/3 Support Engineer – Windows Position Available In Miami-Dade, Florida
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Job Description
Level 2/3 Support Engineer – Windows
We have partnered with our client in their search for a Support Engineer. This role requires a well-rounded individual with expertise in various IT systems and a customer-focused approach.
Key Responsibilities:
- Provide comprehensive support for Office 365, Azure Entra ID, and Intune, including user account management and troubleshooting.
- Manage Active Directory, group policies, and access control.
- Assist with basic networking tasks and ensure smooth connectivity.
- Set up and troubleshoot VPN configurations for remote users.
- Collaborate with the app development team, providing support and understanding of development cycles.
- Leverage any experience with ERP systems (such as SAP) for user administration and support.
- Provide on-call support as needed and ensure high availability for IT-related issues.
- Utilize VMware or server administration skills to support infrastructure as needed.
Qualifications:
- Proven experience with Office 365, Azure Entra ID, Intune, and Active Directory.
- Basic understanding of networking and VPN configuration.
- Familiarity with development cycles or app development processes.
- Experience with ERP systems (e.g., SAP) for user administration is a plus.
- Knowledge of VMware or server administration is highly desirable.
- Strong problem-solving abilities and a proactive approach to IT support.
Title:
Support Engineer
Location:
Miami, FL
Client Industry:
Oil and Gas
Compensation:
$40-50 hour
Ref ID
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at ;/span> Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
10143403
Position Id:
BBBH1681672-709
