Tech support Engineer Position Available In Miami-Dade, Florida
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Company:
Global Channel Management
Salary:
—
Job Description
Tech support
Engineer Job Poster :
Jobs Skills:
support |
Location:
Miami , Florida ,
United States Of America Views:
2 TECH
SUPPORT WITH
(0-1)
YEARS OF EXPERIENCE COMPUTER SAVVY ON HARDWARE AND SOFTWARE TOOLS
Production of regular fault reports as directed by Operations Shift Leader Position Objectives and Expectations General
Fault management, escalation and reporting of operational outages on all monitored services
Identification of faults and prioritization of criticality
Escalation to level-3 groups and management of problem through to closure
Applies basic diagnostic techniques to identify problems, investigate causes and recommend
