Tier 3 Helpdesk Engineer / Miami, FL / On-Site Position Available In Miami-Dade, Florida
Tallo's Job Summary: A Tier 3 Helpdesk Engineer position is available in Miami, FL with a salary range of $95k to $100k. The role involves working on-site 3-4 days a week at a SaaS company in the waste management industry, located within Miami International Airport. Responsibilities include assisting with hardware/software support, troubleshooting SaaS web applications, and handling tier 1-3 helpdesk tickets and escalation tickets. Experience with ZenDesk, SQL, PowerShell, Bash, and Azure services is required.
Job Description
Tier 3 Helpdesk Engineer / Miami, FL / On-Site
Tier 3 Helpdesk Engineer / Miami, FL / On-Site
Miami, Florida
Hybrid
Full Time
$95k – $100k
A growing SaaS shop in the waste management industry is looking for a Tier 3 Support/Systems Engineer to join their team full-time and in the office 3-4 days per week. They are located right inside the Miami International Airport!
This is an exciting opportunity to make a difference in their IT department as they continue to grow their popular software platform for monitoring data analytics of waste management and janitorial services for major sport arenas, airports, and large corporate buildings. You will be working daily with ZenDesk, SQL, PowerShell, Bash, and Azure services.
You will be helping assist them with both hardware/software support, troubleshooting SaaS web applications, tier 1-3 helpdesk tickets, and handling escalation tickets. Enjoy traveling to cool places and visiting awesome sporting event arenas for work?
