Help Desk Analyst Position Available In Orange, Florida

Job Description Insight Global is looking for a sharp Service Desk/PC Support. They will be supporting the internal employees 70 to 200 internal that sit in another country. They will be managing tickets through the ServiceNow ticketing system, receiving inbound technical support tickets/calls/emails from internal company employees, could profiling/imaging machines, troubleshooting windows profile issues, active directory password resets, and support internal company applications. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . The EEOC “Know Your Rights” Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review

Insight Global’s Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements

•  2 years of technical support experience
•  Troubleshooting experience Citrix basic understanding used it in past ex: how to kill
• Install software through SCCM
•  Ticketing System (ServiceNow preferred)
•  PC experience Windows environment (windows 10/11)
•  Active Directory (Azure Directory+) building and setting up profiles
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PERSONALITY

must be quick, go getter, eager to learn, and pick things up. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.