Technical Support Engineer Position Available In Orange, Florida
Tallo's Job Summary: The Technical Support Engineer position in Orlando, Florida, offers a chance to work with a top Tech client. Responsibilities include troubleshooting and diagnosing software and application issues, providing support to clients and product support personnel. Required skills include network troubleshooting, email support, and scripting experience. This role provides opportunities for growth and development within the digital technology industry.
Job Description
Technical Support Engineer
Job ID:
426366 Posted 5 days ago
Orlando, Florida
Contract
End User Support / Helpdesk
Job Details
IDR is seeking a Technical Support Engineer to join one of our top Tech clients in Orlando, FL. This role offers an exciting opportunity to get your foot in the door with one of the largets digital technology organizations! If you’re looking to get your foot in the door with one of the most innovative industry leaders…Apply today! Position Overview/Responsibilities for the
Technical Support Engineer:
The Technical Support Engineer supports end clients throughout their integrations by responding to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications & software. They interact directly with clients via phone support and chat support to troubleshoot & diagnose design, reliability & maintenance problems or bugs to platform engineering/software engineering. They provide technical support to administrators, technicians & product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems.
Required Skills for Technical Support Engineer
Basic Network troubleshooting (e.g. Ping, Telnet)
Email troubleshooting (O365, Exchange)
LDAP/Active Directory Support
SSO or other authentication or user management systems
Hands on experience in any?bi-directional, integration between two systems?
Must have 2+ years experience with scripting languages, specifically JavaScript
Knowledge on Web?
Services (SOAP, REST)?
Experience with relational databases (e.g. MySQL, Oracle)
Experience with the gathering and reading of various log files
Why IDR?
20+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com
