Desktop Support Specialist Position Available In Sarasota, Florida

Desktop Support Specialist 4.5 4.5 out of 5 stars 101 South Washington Boulevard, Sarasota, FL 34236 Job Description The Office of the Sarasota County Tax Collector provides a unique opportunity to work with many different technologies and inter-agency partnerships while providing an array of services to our customers. Our mission is Exceptional Staff, Exceptional Service and we are seeking an experienced Desktop Support Specialist to join our exceptional team. The successful candidate will use their skills and knowledge to provide IT support to our organization, government partners and Sarasota County residents. Key Responsibilities Provide first level desktop support to internal customers. Install, diagnose, repair, maintain, and upgrade all organizational hardware and equipment while ensuring optimal workstation performance. Provide desktop administration for systems and equipment across the organization. Develop procedures and evaluate user requirements for desktop administration. Provide technical assistance as needed to ensure service availability. Provide Active Directory account administration. Provide server and network administration as needed. Build a rapport and engage with internal customers to resolve issues. Coordinate activities within the IT Services Department to manage Helpdesk and complete projects. Travel to other offices required as needed. Other duties/projects as assigned. Skills Strong problem-solving skills and attention to detail. Strong interpretive/communication and documentation skills. Ability to effectively prioritize and execute tasks in a dynamic environment. Demonstrate the eagerness and ability to learn and work well in a team environment. Qualifications Experience with Microsoft Windows desktop PC support in an Active Directory domain environment Experience with network support Experience with Microsoft Windows Server administration MCP or equivalent industry certification preferred Valid Driver’s License Some heavy lifting may be required Benefits Annual and sick leave Paid holidays Retirement plan options Insurance coverage including health, dental, and other supplemental insurance options Working Conditions Monday to Friday, possible weekend/evening sporadically • In person Applicants will be accepted until the position has been filled.

Please note:

Successful candidate will be required to complete a background and reference screening. The Tax Collector is an equal opportunity/affirmative action/ADA compliant employer and does not discriminate on the basis of race, religion, color, sex, marital status, sexual orientation, age, national origin, or disability. More information is found at www.

SarasotaTaxCollector.gov.

Job Type:

Full-time Pay:

$27.30 – $36.44 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid time off Retirement plan

Schedule:

Monday to Friday People with a criminal record are encouraged to apply Ability to

Commute:

Sarasota, FL (Required)

Work Location:

In person