IT Helpdesk / Desktop Support Technician Position Available In Sarasota, Florida
Tallo's Job Summary: IT Network Solutions Group in Sarasota, FL is seeking a Computer Helpdesk / Desktop Technician. Responsibilities include providing remote and on-site customer support, installing, and troubleshooting hardware/software systems. Requirements include 1 year of experience, A+ Certification, ability to work 8am-5pm Monday-Friday, and passing a background check. The position offers $14.00 - $18.00 per hour with benefits for full-time employees.
Job Description
IT Helpdesk / Desktop Support Technician IT Network Solutions Group Sarasota, FL 34240 About us IT Network Solutions Group is a Managed Service Provider utilizing the latest tools to proactively support and protect business clients. IT Network Solutions Group is looking for a self-motivated Computer Helpdesk / Desktop Technician to provide remote and on-site customer support, installing and troubleshooting hardware/software systems at customer offices throughout the Sarasota / Manatee areas. The most qualified applicants will have experience in the following:
- At least 1 Year experience as a helpdesk or desktop technician
- Analyzing desktops hardware, software, and operating systems
- Imaging machines from scripts
- Identifying, diagnosing, and resolving issues
- Maintenance of good documentation
- Working with vendors for warranty issues
- Providing support in networked environments
- Collecting requests from customers onsite
- A+ Certification encouraged Requirements to work this position:
- Ability to work an 8am- 5pm shift Monday- Friday
- Must be able to pass 10 year criminal background check & drug screen
- Valid Driver’s license and clean driving record
- Comfortable with onsite customer interaction
- Physical requirements of position: able to lift up to 70 lbs.
IT Network Solutions Group is an Equal Opportunity Employer with benefits for all Full time employees.
Job Type:
Full-time Job Types:
Full-time, Part-time Pay:
$14.00 – $18.00 per hour Expected hours: No more than 40 per week
Benefits:
Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
Schedule:
Monday to Friday Application Question(s): Rate your Networking knowledge & abilities on a scale of 1-10 (10 being expert/professional) Rate your Active Directory knowledge & abilities on a scale of 1-10 (10 being expert/professional) Rate your hardware troubleshooting knowledge & abilities on a scale of 1-10 (10 being expert/professional) Rate your Healthcare IT systems/ EHR knowledge & abilities on a scale of 1-10 (10 being expert/professional)
Education:
High school or equivalent (Required)
Experience:
IT-related Customer service: 1 year (Preferred) Ability to
Commute:
Sarasota, FL 34240 (Required)
Work Location:
In person